Urgent Hiring (Must be Available in Qatar)

EMS Engineer

5+ years in IT services or related service-based organisation 5 years in a role of technical and/or process ownership Certifications in ITIL highly desirable

Strong knowledge of MicroFocus uCMDB (v

Urgent Hiring (Must be Available in Qatar)

EMS Engineer

5+ years in IT services or related service-based organisation 5 years in a role of technical and/or process ownership Certifications in ITIL highly desirable

Strong knowledge of MicroFocus uCMDB (version 2019.05 or later) and its architecture.

Experience in uCMDB Administration - managing discovery, integrations, and data reconciliation. Hands-on experience with Discovery & Integration - configuring probes, data flow adapters, and integrating with SMAX and OBM Expertise in uCMDB Query Language (TQL) creating and optimizing queries for Cl retrieval and reporting. Proficiency in uCMDB REST API & Web Services for automation and data exchange.

Understanding of Cls & Relationships - including Cl types, attributes, and reconciliation rules.

Experience with Universal Discovery (UD) configuring and troubleshooting agent-based and agentless discovery.

Strong scripting skills - Python, PowerShell, or Shell scripting for automation. Experience with database queries for troubleshooting and reporting. Familiarity with ITSM & ITOM processes - Incident, Change, Problem, and Asset Management.

Knowledge of CMDB best practices - data governance, reconciliation, and compliance. Experience in troubleshooting discovery and integration issues - log analysis, debugging, and performance optimization.

Ability to work with cross-functional teams - NOC, ServiceDesk, Infrastructure, and Application teams.

Good documentation skills - creating technical guides, SOPS, and process documentation.

Strong problem-solving and analytical skills - with a proactive approach to issue resolution.

Excellent written and verbal communication skills with specific focus on technical and operational documentation.

9 months contract (until 31 December 2025)